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Walmart.com over-charges sales tax on Straight Talk phone cards [02 Jun 2014|08:19pm]

ext_2615804
Walmart.com over-charges sales tax on Straight Talk phone cards
Walmart.com is charging double the local sales tax on their Straight Talk phone cards. I can duplicate this online; customer service can too. Yet, she told me that there’s nothing she can do about it, before the purchase. Afterwards, you can dispute the tax and how they got to that amount. I got this information after calling customer support (which I waited 35 minutes on hold for).
Before that, I sent the following e-mail:
--------------------------------
I'm purchasing a $45 Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery). I'm being charged way too much tax, $6.53. I believe the web site is incorrectly calculating sales tax. A few weeks ago, I put this product in the cart and got a total of $49.11. So, my relative gave me a $50 Visa gift card for this purpose. Now, today, it's calculating it as $52.37. That's 14.245% tax! That is exactly twice as much as sales tax, which is 7.125%.
Now, it could be a bug. I did have two cards in my cart at one point, but removed one.
Could you please reset my cart or something? Can I call you guys? I need to get my phone working now!
Here are the details of the cart:
Card: $45.00
Merchandise Fees: $0.84
Shipping: Free
Tax: $6.53
Order Total: $52.37

The total should be $49.11
--------------------------------

Walmart responded, as if they didn’t even read my e-mail, with the following response:
--------------------------------
Hello Craig,

We apologize that you experienced problems with our website during your visit to Walmart.com. Currently, we are unaware of any technical problems that might affect the availability of our website.

Please call us at 1-800-966-6546 so we can assist you in placing your order.

Sincerely,

Walmart.com Customer Care
--------------------------------
They are acting like their website was down or something. It’s like they never read my e-mail at all.

And here’s the kicker. I originally called up Straight Talk support and presented the problem. I originally asked if I could pay over the phone using two forms of payment, since it costs $50.04 by credit card over the phone and I receive a Visa gift card every month for $50. They said they don’t accept multiple payments, but said that it would be cheaper if I bought a calling card online from Walmart.com. This was three weeks ago and I checked online and the prices was $49.11. But, when I purchase it now, it’s $52.37.
My solution is, instead of buying this phone card online, to drive down to the store and buy it at the appropriate tax rate. What a pain major inconvenience!
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[22 Jul 2012|08:36pm]

cjkline83
walmart
2 comments|post comment

[16 Aug 2009|07:29pm]
jim_crow_laws


 Wal-Mart is the neutron bomb of retailing; it destroys businesses and lives whererver it goes
8 comments|post comment

Wal-Mart Discrimination [05 Jul 2009|08:01am]

rainbowdustin

Local Wal-Mart Discriminates based upon homosexuality.


This indeed was one of the worst time I have ever been discriminated against, I felt as if the manager at the local Wal-Mart was telling me that he wished that the homosexual community was not welcome in Wal-Mart.  Please pass this on here is the link for the youtube video: 

http://www.youtube.com/watch?v=oSGi2QdDrSQ


I also thank everyone for their support.
~Dustin Sizemore
1 comment|post comment

Dude.... [03 Jul 2009|11:58pm]

raven_talon288
[ mood | aggravated ]

Hi, I work in the pharmacy as a technician at a small Wal-Mart in Texas.

We have two main pharmacists and a few pharmacists that work at our store when one of the two main ones aren't available.

I get that the really big Super Walmart pharmacies may have to stop taking new scripts around 8:45pm in order to close by 9:00pm, but our pharmacy is just a dinky little store and we were actually really REALLY slow today.
It's just a pharmacist and a technician (usually me) after 7:00pm on any given day.
That being said.....
Thanks for losing us a customer dear pharmacist. I could have had her in and out before closing time but NOOOOOO, you had to jump in and tell her that we weren't taking anymore new scripts tonight.
She got mad cuz she'd called us earlier and asked what time we were closing and he'd told her 9:00pm. She made sure she got here before 9....... and he told her that we stop taking scripts at 8:45.
UM, NO WE DON'T.
He wouldn't let me get a word in edgewise and they ended up yelling at eachother.....so she went to CVS instead.
Dammit, I hate working closing shift with this guy. He's the only one who pulls this crap.
But he's the ALL KNOWING pharmacist and I'm just the LOWLY technician......Clearly I don't know how MY store works.

I'm taking this up with the pharmacy manager on Monday.

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hired protection [17 Nov 2008|07:08am]
username121212
[ mood | blank ]

Is there protection on people who were recently hired in Sam's Club?
For example, is there 90 days of protection?
Does state law provide something?

I don't mind earning less money if working days. I know I've been working two weeks, but should I ask to switch jobs? If given the chance, should I do it as soon as possible? Should I wait a few more weeks? Should I talk to a day manager if I can get a job in days instead of talking to my overnight manager?

I have been working overnights there about two weeks, and each shift I'm told I'm not working well enough. I've talked to the manager and asked if I could possibly change to days if she thinks I'm not suited for overnights. she said I could possibly do something in days.I'm trying and learning new things each day. I worked faster this week, but I was given some new skill; I did better than what I had done last week in terms of time and making things look nice. I'm getting better, but my coworkers don't think I'm good enough. But it seems like working certain areas is difficult compared to a lot of other aisles. My co-workers said my aisle is the hardest, though. I somewhat feel like I'm being setup for failure and to be fired or laid off at a later time. In the mean time, I'm getting the idea that they are making me do the hard work. A previous manager told me before going into overnights one thing: Don't let them push you around.

Today, my co-worker said that the supervisors and managers think I've been acting rebellious and insubordinate about things. Supposedly, she said, that I'm out of line to ask why things are done the way they are. At no time, do I really remember saying the manager was wrong. I do remember asking why things weren't done one way versus another. And if that's insubordination, that's new to me. I think I've been acting considerate. I think there is a misunderstanding in communication or a misunderstanding of emotions.

Anyway, I do need a job, since I won't have a place to live or food to eat come January 1st, 2009. So it's either find a way to keep a job versus sleep in the homeless shelter. Or I could go down south to keep warm. I think if they're going lay me off, then I need to look for another job. I've known places around my area to lay off people after Christmas, even if they aren't working seasonal.

to reiterate:

Should I ask to switch jobs? If given the chance, should I do it as soon as possible? Should I wait a few more weeks? Should I talk to a day manager if I can get a job in days instead of talking to my overnight manager?

I know the people I'm with don't quite like me. But I'm trying to be a good person and stick around until a few more guys are working in the area I am in. Because if I'm not there, then that would mean the most recent new guy would be rushing everything and feel screwed. I'm not going to do that to him. I had that happen to me too many times in life. So, that's why I'm sticking around. At the same time, I need a job. Also, I don't want the co-workers to feel like they are wasting time training me. My parents will be retired and unable to support me. I don't have any friends or family to help support me. And yeah, I am trying harder each time I come in there.

3 comments|post comment

A Bad Example [16 Oct 2008|07:02pm]

ya_damn_skippy
[ mood | annoyed ]

So there we are, looking for a checkout with someone actually operating it. This is why I use those self checkouts.  However my parents are scared of self checkouts and I have to deal with that.  I don't have anything to purchase, however my mother and father do.  I watch and observe a Wal Mart employee going through the 20 items or less with a cart that exceeded 20 items, pile her crap onto the counter.  The checker being a co worker did not say a word about it, just checked her out.  The queue was getting deep behind us and the discussions were "How rude", "Doesn't she work here", "That's a bad example to customers" and that sort of thing.  The lady directly behind us said "I can't remember her name".  Well I have been in the lady's check out line before so I remembered it.  We will call her ML here.  I told the customer behind me what her name was.  She said that someone should report it to the manager but it would not be her.  I was not in the mood for managers tonight.  I just wanted to get out of Wal Mart.  I only went to carry bags for aging parents anyways.  Still it sort of gripes me that a Wal Mart employee did that, why was she too good to wait in the other queue like everyone else?    It just did not seem right.

15 comments|post comment

I hate my job!!! [25 May 2008|03:19am]

xlostxboix
[ mood | annoyed ]

Okay so i have worked at wal-mart since the middle of August.  It was okay for about the first week or so, everyone being nice to the new guy and what not.  Once that is over you find out how everyone really is.  I started out in the Men's Department, which in my opinion is the hardest department to work in the whole store, especially if you are expected to zone it by yourself!  I decided that i wanted to get out of apparel asap not only because of the department but also because of the people in apparel.  It was basically me and a bunch of old women. lol  i do not see how they can get any work done since all they do is stand around the fitting room and talk all day.  There is so much drama there it reminds me of highschool!  So anyway as of January i finally got out of apparel and i am now in Housewares, and Domestics which i like a lot better, but you still have to deal with the drama.   A couple weeks ago i was looking at my pay stub and realized that i had no sick leave on it at all, which i thought was odd cause i have been working full time since i started.  So i go to ask a manager and they tell me that i am in the computer as part time!  i applied for a full time position and was hired as full time or so i was told, so i fill out a paper and have the store manager sign it and it all gets taken care of, and then i look at my most recent pay stub and see that i have only an hour of sick time.  So i asked a friend who has worked there about the same amount of time as me if she had any, and oh yeah she has like 20 hours, so now what i am wondering is where did all mine go, i mean i know i was in the computer as part time but trust me i have been gotting 40 plus hours in since i started so why is it not on there?  I guess that wal mart thinks that it is supposed to just start from when they decided to get around to putting it into the computer?  And then now i am wondering how this is going to affect the weeks vacation i am supposed to get after working there for a year??? Does that start from when they decided to fix their mistake too?? Oh no it does not i will be talking to personel and it will be changed or i will be looking for new job which is what i should have been doing for a long time now.  The ONLY reason i ahve stayed there this long is because i was trying to get to a year so that i could have that vacation but if i dont even get that now that will really piss me off!  Ugh.....i hate wal-mart!!!

4 comments|post comment

Canton Center Super Wal-mart [15 May 2008|02:30pm]
thewills
Does anyone here work at the Canton Center Wal-mart in Canton, OH??
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[20 Apr 2008|11:03pm]

musicislove05

what is walmart's return policy on plants? the plants i bought died within a freakin day.. can i return these??

8 comments|post comment

[09 Apr 2008|12:56am]
iamuptolate
  HMMM,AFTER BEING HIT BY A FELLOW EMPLOYEE, WITH A NATURAL REFLEX I HIT BACK DEFENDING MYSELF,I HAVE HAD PROBLEMS WITH HER SINCE MY STORE OPENED ALMOST 2 YEARS AGO.. AND IM NOT THE ONLY ONE, SHE HAS BEEN CALLED TO THE MANAGERS OFFICE NUMEROUS TIMES FOR VARIOUS REASONS ( BEING A TROUBLE MAKER AND AN ISTIGATOR )...WE WERE BOTH SENT HOME,AND WAS TOLD I WOULD BE CALLED IN FOR A MEETING , THE NEXT DAY I WENT TO A SO CALLED MEETING WITH 2 OF MY ASSISTANT MANAGERS AFTER BEING TOLD THERE WAS A ZERO TOLERANCE TO VIOLENCE AT WALMART I WAS HANDED MY SEPERATION NOTICE... IVE NEVER HAD ANY PROBLEMS AT MY WORKPLACE AT WALMART OR ANY OTHER WORKPLACE AND IM 39 YEARS OLD. I ASKED TO SEE IN WRITING WHERE IT STATED THERE WAS A ZERO TOLERANCE FOR VIOLENCE AT WALMART OR TO DIRECT ME ONLINE WHERE I MIGHT FIND A EMPLOYEE CONDUCT CODE...NO ONE CAN SHOW ME ANYTHING WHERE IT STATES THIS ZERO TOLERANCE POLICY...I UNDERSTAND THERE SHOULDNT BE VIOLENCE IN ANY WORK PLACE AT WALMART OR ANY OTHER WORKPLACE...BUT I FEEL THAT I WAS DEFENDING MYSELF AND SHOULDNT BE CANNED FOR IT !!!  AND I WOULD ALSO LIKE TO ADD THAT  THE OPEN DOOR POLICY AT WALMART IS A JOKE!!!!
18 comments|post comment

What a great company don't you think? [26 Mar 2008|02:49pm]

twopoles
[ mood | pissed off ]

For whoever wants and thinks that Walmart/Sams is such a great company. How wonderful their benefit package is and how great they take care of their employees. This could happen to any of YOU or your family members. This was just on CNN about 5 minutes ago today.


http://www.cnn.com/2008/US/03/25/walmart.insurance.battle/index.html?iref=newssearch

4 comments|post comment

Just wondering [09 Mar 2008|10:04pm]

draggongrl
[ mood | tired ]

Anyone work for wal-mart for West Virginia?

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A quick question [04 Jan 2008|01:16am]

mycontests
Hello everyone,

Does anyone know what Wal-mart rehire policy is?? I worked there twice and quit. But I put in a two weeks notice both times. So my question is am I rehireable?? I am a seansonal cashieer at Target right now and have just reserved a job offer from Kroger. But I really want to return to wal-mart but was told my an assistant manger that I can't. Although other manger informed me it was up to the store manger.
Thank you.

Chrissy
17 comments|post comment

It's payday. And Wal-Mart owes me money. [27 Dec 2007|02:38pm]

cobwebfairy
[ mood | aggravated ]

Yet another rant from the Cobweb Fairy...

I realized that my paycheck seemed to be over $100.00 short. The two personal days that I had taken didn't process through due to personnel not typing it in on the computer or a manager not signing the papers. Either way it wasn't my fault, yet I was denied to get 100% of what they owe me. I had two choices: I could get the full amount of what was due on my next paycheck (which is two weeks from now) or I could get 60% of it now and receive the rest on the next paycheck. It was their fault and they owe me the funds -- yet I'm the one that has to deal with the whole issue. What kind of crap is that?

C. Fairy

 
4 comments|post comment

[09 Dec 2007|03:54pm]

shmike
So...I'm a graduating college student working weekends for Sam's Club (for about 5 years now). And I now need insurance from them.

My question is what is the name of the insurance company that the walmart corporation uses?
1 comment|post comment

[11 Oct 2007|04:44am]

kujasangela
[ mood | OHGOD ]

so it seems that I'm fired? from wal-marts.

I took Jo to work with me cause she's spending the night tonight. I didn't think anyone would really care as long as I got my work done. Big Mistake.

At work, I informed one of the manager girls named Dawn that I needed off for this friday, saturday, and sunday as I'm going to New York then for an early christmas present. She hemmed and hawed and finally said that I would hav to call another manager because she "can't do it".

So when I get to my toy section, lo and behold everything is being moved. Half my toys are at one end of the store, some are in the middle of the store, and the others are at the other end of the store. Needless to say it was all a giant mess! Me trying to be the good little walmart drone I am, tried to zone up a bit and help people. My friend was helping me zone a bit and when I would help people, she would wander off to look at things.

I go and get my returns, go back to toys, and find a whole bunch of gameboy games that were stolen. I return them to the electronics and give them to the guy working there and then I try to ask him a question but he hurried off. My friend goes to look at games and I stood by the guys counter, waiting to ask him about a dvd box set my friend wanted to know if we have.

Then Dawn shows up at my elbow. She asks what I'm doing. I explain to her and she then asks if I have anything in toys that the department manager left for me to do. I've been working almost 3 months and have only met the woman twice. My department manager works overnights. No, she never leaves me things to do. Then Dawn gets to the point. She asks me if I have a friend working with me. I give a little laugh and say that I have a friend AT work with me, not working with me. Well Dawn then begins to inquisite me. Why would I think that's ok, why is my friend there, blah blah blah. She then pulls me to the side (3 steps away from the counter) and begins to ask me the same questions again. I innocently tried to reply to her, amongst her firing questions, that my friend was spending the night and no one was at my house and we (my ma and I) didn't want her home alone. Well, silly me, Dawn doesn't care about that and that's not her problem! So.. I do the only thing that I can do at this point... I burst into tears and sob, asking why every manager is jumping on me suddenly and then I say I quit.

Crying, I make my way to the back. On the way, Dawn follows me and starts telling me that I can't quit because I'm fired for acting childish and she wants my badge. Now I got pissed. So I took my badge off and threw it on the floor and kept walking into the back. Ignoring her, I went and got my purse from my locker, parading in front of about 6 people who were on break. The whole time Dawn is right there at my side, hissing how I'm acting childish and immature and that I was fired and what was wrong with me and what made me think it was bring-a-buddy to work today?

I then, still ignoring her, walk back out and begin to walk to the front. Dawn at my elbow, still going down the list. Only now she begins adding new things. I'm off the payroll now. I'm not going to get paid. I'm being escorted out of the building. Now when she said I wasn't getting paid I looked to her and said I BETTER be getting paid! Mind you, I'm still sobbing like a baby. Dawn informs that my check would be mailed. Finally I had enoughh and say to her "Keep talking because tomorrow I'm calling the manager to let him know how unprofessional you're acting." she gave this laugh and said "Honey, I AM the manager." Which is a lie. She's like.. assistant manager. Oh and when I was being escorted out, this other assistant manager I didn't know very well joined her.

Once outside I wait and after awhile my friend comes out. She informs me that they followed her around the store and then called to each other using the walmart code to inform each other of where in the store she was. Friend Jo didn't see EVERYTHING that went down because she went to the bathroom cause she knows when I get upset I hide in the bathroom. Well after a bit she came out and walked around cause she didn't know where I was. Then she bought this toy and came outside and found me.

We decided to walk down to target which is across the street. On our way we pass the lawn and garden center where we come across Ernie. Ernie is this funny old grandfatherly like man who is very nice. He always looks out for me and my ma calls him her friend. He spots me and asks what happens. I inform him of what's going down and he says I should call the manager of the store, named Bill, and then set up a meeting with him so I can tell my side of the story. Then he says if he doesn't do anything, then I should go to court! After talking a bit about it, the other manager guy named Clint shows up and asks to talk to Ernie inside and then proceeds to keep him inside and makes this other girl I don't know very well to go out and sit there. I was so upset and pissed and confused that I just walked off.

So.. give me opinions on what I should do. Please.

62 comments|post comment

Bomb threats [06 Oct 2007|02:13pm]

mscuriousity
You  think your WalMart store is bad...

... mine has had 2 bomb threats in the past 2 weeks.  Last year a "fake bomb" was found in a baby stroller in electronics.  That same year, a toddler was fatally crushed under a fitting room mirror.  Bad, bad news.

I'm thinking it might be time to leave this store.  What do you think?   ;)
4 comments|post comment

Still sucks [06 Oct 2007|11:43am]

p3charmer
[ mood | angry ]

Yes, Walmart still indeed sucks.  Hence i am posting here once again. Having been in grade 12 for like 5 weeks, I know that it's a lot of work. It is also extremely important, because I want to get into university, and I need good marks. So, I know that i can't work 4:30-11 three nights a week. Firstly, that leaves no time for homework. And you know what? School will always be my number one priority, and walmart can just shove it. That being said, I simply cannot work those hours, yet walmart will not give me a definitave answer about whether or not they'll change them. They can't seem to understand that i need to do my homework...or that i have to wake up at 7:30 am for school...and as a cashier with those hours, i won't be leaving until like 11:30 or something...that's just too late. 

So far, the store hasn't opened, and it's just set up, so the hours are good, and i'm handling them okay. But the fact that i even have to put in an effort to handle it, means i'll never be able to handle 4:30-11, and i'm never ever ever willing to try. Even if it's opening day, I don't care. That doesn't make a difference for school. I'm okay with what i've got for the 6 weeks of setup, especially since there's pretty much no supervision, so it doesn't matter what you do, but of course, no one is there to tell you if you're doing it right (another issue i have). But once the store opens, with the hours they gave me, i know i just can't do it. What do i do? Quit?

7 comments|post comment

[24 Sep 2007|02:12pm]

kujasangela
lolololol! It seems walmart has went and screwed me over yet again!

In my last post I said I had a set schedule... LIES! Walmart cares nothing about my schedule! I now work:

Sat & Sun 1-10 (wtf?)
Mondays 7-11 (which is lol cause that's one of the days that I have no availibilty, so I just tell a manager and I don't have to work then)
Tuesdays 7-11 (only sometimes)
wed off
thursdays (see monday and repeat)
fridays 7-11

Then as I went on my hour break on saturday, I get a phone call in the break room. Apparently I'm supposed to tell the fitting room when I go on break. Well wtf why didn't you tell me this like about 2 weeks ago when I first started working weekends? Why now? It's not like you're going to make someone go over to toys and help me out. Heavens no! The world might implode upon itself!!

Then saturday I find out that the girl in pets DOES exist. She's been away on vacation. But she's back. But she didn't work Sunday. Wtf? So this woman in pets is all "I need help!" so I go and help her and she promptly makes me open almost every single dog collar we have in the store because she wanted to know exactly how big they are, if they can be adjusted, etc. In the end she chose the collar that was the third one we opened.

Then at work last night we get a spill in toys. I page a mantinence person. No one shows up. So I call the fitting room and they page mant. for me. Then they call me back. No one is here for mantinence! Great! So I had to walk into the back room thing, try to figure out how to get the water faucet working cause there was no more than 8, no less than 5 valves all attached to this faucet thinger. I finally manage to find someone who can show me how to use it. Then I fill the bucket up (managing to totally soak my shoe thus resulting in me walking around with a wet shoe on and blisters on my heels, etc) and I get the mop and slowly ever so slowly I push the big yellow bucket thing and mop up the spill. Then I get it all the way back, empty the bucket, go back to the spill area, put down the bright orange wet floor cones. Realize that I'm a half hour late for my hour long break, go on break, leave break... and find one of my cones from toys which is all the way in the back of the store by lawn and garden.... the cone was all the way on the other side of the store by electronics. Some fuck had picked up/shoved/whatever this cone ALL THAT WAY. Wtf people!?

Later that night my feet were KILLING me. So in a plan to sit and do nothing, I went to the clearance section in lawn and garden and got this el huge-o cooler and dragged it all the way from the lawn and garden place to this one far aisle in toys where the coloring books and books are and I sat there and read the books. Every time I heard someone coming, I would start arranging the coloring books, making it look like I was doing something. I did eventually straighten the coloring books which were EVERYWHERE, but I so did it while sitting down.

And now my closing lol; I told my mom about this community cause she knows I like to complain about my job and everything. Well my mom flipped out saying wal-mart could find out and fire me and blah blah blah. I assured her that I did not use my real name. :)
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