Walmart.com over-charges sales tax on Straight Talk phone cards
Walmart.com is charging double the local sales tax on their Straight Talk phone cards. I can duplicate this online; customer service can too. Yet, she told me that there’s nothing she can do about it, before the purchase. Afterwards, you can dispute the tax and how they got to that amount. I got this information after calling customer support (which I waited 35 minutes on hold for).
Before that, I sent the following e-mail:
I'm purchasing a $45 Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery). I'm being charged way too much tax, $6.53. I believe the web site is incorrectly calculating sales tax. A few weeks ago, I put this product in the cart and got a total of $49.11. So, my relative gave me a $50 Visa gift card for this purpose. Now, today, it's calculating it as $52.37. That's 14.245% tax! That is exactly twice as much as sales tax, which is 7.125%.
Now, it could be a bug. I did have two cards in my cart at one point, but removed one.
Could you please reset my cart or something? Can I call you guys? I need to get my phone working now!
Here are the details of the cart:
Merchandise Fees: $0.84
Order Total: $52.37
The total should be $49.11
Walmart responded, as if they didn’t even read my e-mail, with the following response:
We apologize that you experienced problems with our website during your visit to Walmart.com. Currently, we are unaware of any technical problems that might affect the availability of our website.
Please call us at 1-800-966-6546 so we can assist you in placing your order.
Walmart.com Customer Care
They are acting like their website was down or something. It’s like they never read my e-mail at all.
And here’s the kicker. I originally called up Straight Talk support and presented the problem. I originally asked if I could pay over the phone using two forms of payment, since it costs $50.04 by credit card over the phone and I receive a Visa gift card every month for $50. They said they don’t accept multiple payments, but said that it would be cheaper if I bought a calling card online from Walmart.com. This was three weeks ago and I checked online and the prices was $49.11. But, when I purchase it now, it’s $52.37.
My solution is, instead of buying this phone card online, to drive down to the store and buy it at the appropriate tax rate. What a pain major inconvenience!
Wal-Mart is the neutron bomb of retailing; it destroys businesses and lives whererver it goes
Hi, I work in the pharmacy as a technician at a small Wal-Mart in Texas.
We have two main pharmacists and a few pharmacists that work at our store when one of the two main ones aren't available.
I get that the really big Super Walmart pharmacies may have to stop taking new scripts around 8:45pm in order to close by 9:00pm, but our pharmacy is just a dinky little store and we were actually really REALLY slow today.
It's just a pharmacist and a technician (usually me) after 7:00pm on any given day.
That being said.....
Thanks for losing us a customer dear pharmacist. I could have had her in and out before closing time but NOOOOOO, you had to jump in and tell her that we weren't taking anymore new scripts tonight.
She got mad cuz she'd called us earlier and asked what time we were closing and he'd told her 9:00pm. She made sure she got here before 9....... and he told her that we stop taking scripts at 8:45.
UM, NO WE DON'T.
He wouldn't let me get a word in edgewise and they ended up yelling at eachother.....so she went to CVS instead.
Dammit, I hate working closing shift with this guy. He's the only one who pulls this crap.
But he's the ALL KNOWING pharmacist and I'm just the LOWLY technician......Clearly I don't know how MY store works.
I'm taking this up with the pharmacy manager on Monday.
Is there protection on people who were recently hired in Sam's Club?
For example, is there 90 days of protection?
Does state law provide something?
I don't mind earning less money if working days. I know I've been working two weeks, but should I ask to switch jobs? If given the chance, should I do it as soon as possible? Should I wait a few more weeks? Should I talk to a day manager if I can get a job in days instead of talking to my overnight manager?
I have been working overnights there about two weeks, and each shift I'm told I'm not working well enough. I've talked to the manager and asked if I could possibly change to days if she thinks I'm not suited for overnights. she said I could possibly do something in days.I'm trying and learning new things each day. I worked faster this week, but I was given some new skill; I did better than what I had done last week in terms of time and making things look nice. I'm getting better, but my coworkers don't think I'm good enough. But it seems like working certain areas is difficult compared to a lot of other aisles. My co-workers said my aisle is the hardest, though. I somewhat feel like I'm being setup for failure and to be fired or laid off at a later time. In the mean time, I'm getting the idea that they are making me do the hard work. A previous manager told me before going into overnights one thing: Don't let them push you around.
Today, my co-worker said that the supervisors and managers think I've been acting rebellious and insubordinate about things. Supposedly, she said, that I'm out of line to ask why things are done the way they are. At no time, do I really remember saying the manager was wrong. I do remember asking why things weren't done one way versus another. And if that's insubordination, that's new to me. I think I've been acting considerate. I think there is a misunderstanding in communication or a misunderstanding of emotions.
Anyway, I do need a job, since I won't have a place to live or food to eat come January 1st, 2009. So it's either find a way to keep a job versus sleep in the homeless shelter. Or I could go down south to keep warm. I think if they're going lay me off, then I need to look for another job. I've known places around my area to lay off people after Christmas, even if they aren't working seasonal.
Should I ask to switch jobs? If given the chance, should I do it as soon as possible? Should I wait a few more weeks? Should I talk to a day manager if I can get a job in days instead of talking to my overnight manager?
I know the people I'm with don't quite like me. But I'm trying to be a good person and stick around until a few more guys are working in the area I am in. Because if I'm not there, then that would mean the most recent new guy would be rushing everything and feel screwed. I'm not going to do that to him. I had that happen to me too many times in life. So, that's why I'm sticking around. At the same time, I need a job. Also, I don't want the co-workers to feel like they are wasting time training me. My parents will be retired and unable to support me. I don't have any friends or family to help support me. And yeah, I am trying harder each time I come in there.
So there we are, looking for a checkout with someone actually operating it. This is why I use those self checkouts. However my parents are scared of self checkouts and I have to deal with that. I don't have anything to purchase, however my mother and father do. I watch and observe a Wal Mart employee going through the 20 items or less with a cart that exceeded 20 items, pile her crap onto the counter. The checker being a co worker did not say a word about it, just checked her out. The queue was getting deep behind us and the discussions were "How rude", "Doesn't she work here", "That's a bad example to customers" and that sort of thing. The lady directly behind us said "I can't remember her name". Well I have been in the lady's check out line before so I remembered it. We will call her ML here. I told the customer behind me what her name was. She said that someone should report it to the manager but it would not be her. I was not in the mood for managers tonight. I just wanted to get out of Wal Mart. I only went to carry bags for aging parents anyways. Still it sort of gripes me that a Wal Mart employee did that, why was she too good to wait in the other queue like everyone else? It just did not seem right.
Okay so i have worked at wal-mart since the middle of August. It was okay for about the first week or so, everyone being nice to the new guy and what not. Once that is over you find out how everyone really is. I started out in the Men's Department, which in my opinion is the hardest department to work in the whole store, especially if you are expected to zone it by yourself! I decided that i wanted to get out of apparel asap not only because of the department but also because of the people in apparel. It was basically me and a bunch of old women. lol i do not see how they can get any work done since all they do is stand around the fitting room and talk all day. There is so much drama there it reminds me of highschool! So anyway as of January i finally got out of apparel and i am now in Housewares, and Domestics which i like a lot better, but you still have to deal with the drama. A couple weeks ago i was looking at my pay stub and realized that i had no sick leave on it at all, which i thought was odd cause i have been working full time since i started. So i go to ask a manager and they tell me that i am in the computer as part time! i applied for a full time position and was hired as full time or so i was told, so i fill out a paper and have the store manager sign it and it all gets taken care of, and then i look at my most recent pay stub and see that i have only an hour of sick time. So i asked a friend who has worked there about the same amount of time as me if she had any, and oh yeah she has like 20 hours, so now what i am wondering is where did all mine go, i mean i know i was in the computer as part time but trust me i have been gotting 40 plus hours in since i started so why is it not on there? I guess that wal mart thinks that it is supposed to just start from when they decided to get around to putting it into the computer? And then now i am wondering how this is going to affect the weeks vacation i am supposed to get after working there for a year??? Does that start from when they decided to fix their mistake too?? Oh no it does not i will be talking to personel and it will be changed or i will be looking for new job which is what i should have been doing for a long time now. The ONLY reason i ahve stayed there this long is because i was trying to get to a year so that i could have that vacation but if i dont even get that now that will really piss me off! Ugh.....i hate wal-mart!!!
Does anyone here work at the Canton Center Wal-mart in Canton, OH??
HMMM,AFTER BEING HIT BY A FELLOW EMPLOYEE, WITH A NATURAL REFLEX I HIT BACK DEFENDING MYSELF,I HAVE HAD PROBLEMS WITH HER SINCE MY STORE OPENED ALMOST 2 YEARS AGO.. AND IM NOT THE ONLY ONE, SHE HAS BEEN CALLED TO THE MANAGERS OFFICE NUMEROUS TIMES FOR VARIOUS REASONS ( BEING A TROUBLE MAKER AND AN ISTIGATOR )...WE WERE BOTH SENT HOME,AND WAS TOLD I WOULD BE CALLED IN FOR A MEETING , THE NEXT DAY I WENT TO A SO CALLED MEETING WITH 2 OF MY ASSISTANT MANAGERS AFTER BEING TOLD THERE WAS A ZERO TOLERANCE TO VIOLENCE AT WALMART I WAS HANDED MY SEPERATION NOTICE... IVE NEVER HAD ANY PROBLEMS AT MY WORKPLACE AT WALMART OR ANY OTHER WORKPLACE AND IM 39 YEARS OLD. I ASKED TO SEE IN WRITING WHERE IT STATED THERE WAS A ZERO TOLERANCE FOR VIOLENCE AT WALMART OR TO DIRECT ME ONLINE WHERE I MIGHT FIND A EMPLOYEE CONDUCT CODE...NO ONE CAN SHOW ME ANYTHING WHERE IT STATES THIS ZERO TOLERANCE POLICY...I UNDERSTAND THERE SHOULDNT BE VIOLENCE IN ANY WORK PLACE AT WALMART OR ANY OTHER WORKPLACE...BUT I FEEL THAT I WAS DEFENDING MYSELF AND SHOULDNT BE CANNED FOR IT !!! AND I WOULD ALSO LIKE TO ADD THAT THE OPEN DOOR POLICY AT WALMART IS A JOKE!!!!